TechSee

OCTOBER 31, 2018

This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data. The post 4 AI Trends that will Transform the Telecom Industry in 2019 appeared first on Techsee. With Gartner forecasting that 20.4 Predictive maintenance.

Interactive Voice Response 100

Interactive Voice Response Telecommunications Chatbots Big data 100

Hodusoft

NOVEMBER 13, 2019

With WebRTC and cloud-hosted contact center solutions, you can simply use your smartphones and you need not even have a regular office to start with. Artificial Intelligence climbs higher AI was there in 2018 and it is here in 2019. It gains more ground in 2010, especially in helping with big data analysis.

Contact center software 40

Contact center software Contact Center contact center solutions call center software 40

TechSee

FEBRUARY 12, 2018

Whether via social media, websites, or online communities, companies can gather a massive amount of digital data on their customers. Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers.

Customer Service 84

Customer Service Real estate Technical Support Analytics 84

TechSee

FEBRUARY 12, 2018

Whether via social media, websites, or online communities, companies can gather a massive amount of digital data on their customers. Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers.

Customer Service 84

Customer Service Real estate Technical Support Analytics 84