2018 Consulting Metrics Quality calibration 
Robert Davis
APRIL 5, 2018
By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). Davis and Associates , a renowned customer contact consultant: “The first 30 seconds of an outbound sale call is critical. These essential outbound measurements include: Quality scores. According to Bob Davis, founder of Robert C.
Robert C. Davis and Associates
APRIL 5, 2018
By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). Davis and Associates , a renowned customer contact consultant: “The first 30 seconds of an outbound sale call is critical. These essential outbound measurements include: Quality scores. According to Bob Davis, founder of Robert C.
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