Remove 2018 Remove B2C Remove Chief Customer Officer Remove Customer retention
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8 Powerful Customer Experience Bloggers You Need to Watch in 2018

Fonolo

In 2018, companies, platforms, and users alike are keeping an even closer eye on privacy and, importantly, verified, trusted, and accurate content. Bliss is a fitting last name for the Founder and CEO of CustomerBliss , which focuses on improving the lives of customers in any industry.

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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

Dione Hedgpeth – Chief Customer Officer, Sumo Logic. As Sumo Logic’s chief customer officer, she is responsible for the company’s customer operations and renewals, including customer success, professional services, global support, and education (which is no small role, as the company serves more than 2,000 customers)!