2016, Coaching, eBook and Employee engagement

Learn How Coca-Cola Adds Life to Contact Center Employee Engagement

CX Global Media

OCTOBER 22, 2018

For many, managing morale and employee engagement in a contact center is a complete mystery. Attend and learn how to get and keep employees engaged and wanting to work for you. Learn about the little things that have the biggest impact on employees and how to create an environment that motivates. Click to Tweet .

Employee engagement

Employee engagement Contact Center Morale Coaching

8 Contact Center KPIs Add to your Management Tool Box

SharpenCX

JUNE 23, 2021

Your Step-By-Step Guide to Building Better Customer Experience Strategies Use data you already have to build actionable strategies for a better customer experience Get the eBook. If you’ve got agents pausing interactions a lot, you may have some coaching to do. We originally posted this article on November 16, 2016.

Contact Center

Contact Center Abandon rate Management Metrics

Customer Contact Central

Learn How Coca-Cola Adds Life to Contact Center Employee Engagement

8 Contact Center KPIs Add to your Management Tool Box

Webinars

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