Call Centers Are Becoming Mobile, Are You Prepared?
Talkdesk
MAY 7, 2015
Call centers are not immune to this trend and, as such, equipping agents to adapt to this change is key. In fact, in 2015, 1.3 In fact, in 2015, 1.3 This trend has inevitably affected call center infrastructure as well. Make Call Control Functional. Invest in UC Tools.
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