Remove 2015 Remove Big data Remove Customer Service Remove Strategic Value
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New Guidelines on Consumer Engagement and Data Privacy

Natalie Petouhof

It’s a process that has involved a large group of global, industry experts from the retail, manufacturing and online sectors, as well as other strategic, value chain partners. Constellation Research, Covering Marketing, Sales and Customer Service to Provide Great Customer Experiences. What do you think?

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Client Interview Series: Ding Yi at Ant Financial

COPC

Ding Yi (Allen), Director of Customer Service. recently sat down with Ding Yi (Allen), Director of Customer Service, who oversees the development of artificial intelligence (AI) in customer service at Ant Financial. “… the technology revolution (e.g., re-establishment of industry standards.”.