2015 Big data Customer Experience Strategic Value 
Natalie Petouhof
JULY 14, 2015
It’s a process that has involved a large group of global, industry experts from the retail, manufacturing and online sectors, as well as other strategic, value chain partners. Constellation Research, Covering Marketing, Sales and Customer Service to Provide Great Customer Experiences. What do you think?
COPC
SEPTEMBER 3, 2019
Being responsible for the deployment and innovation of the “datafication” and intellectualization of services, Allen and his team established a data-driven intelligent customer service approach which connects customers, services and products, which has achieved excellence in customer experience.
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