Contact Center Technology in Your RFP: You’re Asking the Wrong Question
BlueOcean
JUNE 22, 2022
So, what should you ask when you’re addressing contact center technology in your RFP? Read on to unpack our recommendations as an outsourcer supporting some of the world’s best brands in verticals from SaaS to travel and tourism. Ask yourself, in an ideal world, what would your contact center solution look like?
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