Talkdesk
APRIL 8, 2020
Boingo Multifamily’s customer support system includes a 24x7x365 strategy for agents standing by via phone, email, text and chat. In 2014, Boingo Multifamily rapidly scaled up its business and needed to improve its customer service operations to match.
BlueOcean
JUNE 22, 2022
Custom Recommendations. RFP Question: What custom technology solutions do you recommend in alignment with our unique requirements? The more information you can provide about your current customer support model and requirements, the greater customization a vendor can provide in their RFP answers.
NICE inContact
DECEMBER 9, 2015
That passion also extends to delivering outstanding customer service. As their customer support inquiries increased, Columbia Sportswear knew they needed a new contact center solution to support seasonal call volumes, e-commerce, and their unique brands. Searching for the Ideal Contact Center System.
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