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4 Reasons You Need to Be Using the Phone for Customer Support

aircall

Or it could be a sign that the business in question’s self-service resources aren’t up to snuff. These features are perfect examples of how the phone channel can evolve for the better thanks to VOIP phone technology. Perhaps the nature of the customer issue is too complex to resolve over another channel.

article thumbnail

4 Reasons You Need to Be Using the Phone for Customer Support

aircall

Or it could be a sign that the business in question’s self-service resources aren’t up to snuff. These features are perfect examples of how the phone channel can evolve for the better thanks to VOIP phone technology. Perhaps the nature of the customer issue is too complex to resolve over another channel.