Ascensos Uses Calabrio ONE To Schedule and Empower 2,500 Agents and Save 375 Hours a Week
CSM Magazine
JULY 19, 2023
Significant resource planning efficiencies help European customer service outsourcer release valuable time back into customer care. Established only 10 years ago in Motherwell, Scotland, Ascensos has expanded its operations significantly and is today a leading European contact centre outsourcer in consumer retail.
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