100+ Customer Experience Stats to Prepare for 2023
CCNG
OCTOBER 19, 2022
Bain, 2014) 54% shared bad experiences with more than five people and 33% shared good experiences with more than five people. Zendesk, 2013) 89% of consumers began doing business with a competitor following a poor customer experience. Oracle, 2011) Customers who had a very good experience are 3.5x
195 
Let's personalize your content