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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Launched in 2013, Zingtree has helped over 15,000 organizations streamline support, engage with customers, and more. Isolating the most important behaviors at the agent and team level reinforcing them consistently thorough training, recognition, calibration, and call coaching.

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Brand Move Roundup – May 18, 2020

C Space

Founded in 2013 as a search engine for GIFs, Giphy soon expanded to tools that enabled millions of internet users to seamlessly embed the short animations on sites like Facebook and Twitter , helping to make “reaction GIFs” a core medium for digital expression. .