2013 Big data Chief Customer Officer Consulting 
Vcaretec
JUNE 6, 2022
I tweet about customer focus, leadership, IT, and tech. Connect: @RoyAtkinson Chip Bell Bio: Customer Service Expert, Keynote Speaker, Business Consultant, Author of 'Sprinkles.' Customer Service, Customer Experience, CRM Cloud. Blog @commbetterblog Customer Service, Customer Experience, Customer Satisfaction.
ChurnZero
JUNE 3, 2022
He said we need Customer Success managers. This was back in 2013. I do think it’s worth starting by putting some definitions in place, starting with what is customer success. If by month four, they haven’t had the traction, you find a playbook for [a customer] who’s having adoption problems.
ChurnZero
JUNE 3, 2022
He said we need Customer Success managers. This was back in 2013. I do think it’s worth starting by putting some definitions in place, starting with what is customer success. If by month four, they haven’t had the traction, you find a playbook for [a customer] who’s having adoption problems.
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