2013 Benchmark Cloud contact contact center solutions 
NICE inContact
AUGUST 21, 2019
As far back as 2013, Forbes was publishing articles like, 5 Ways Email Makes Your Employees Miserable and How To Get Rid Of Email In Your Company. What is surprising is the number of companies that I work with that are only routing voice interactions via their contact center solution. Apple Chat or WhatsApp).
NICE inContact
AUGUST 21, 2019
As far back as 2013, Forbes was publishing articles like, 5 Ways Email Makes Your Employees Miserable and How To Get Rid Of Email In Your Company. What is surprising is the number of companies that I work with that are only routing voice interactions via their contact center solution. Apple Chat or WhatsApp).
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