25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
Launched in 2013, Zingtree has helped over 15,000 organizations streamline support, engage with customers, and more. And if done through an app (such as the bank’s mobile banking app), the voice recognition can also be tied to the device ID of the user. The biggest issue with contact center efficiency is turnover…”.
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