Contact Center Technologies 2017: find out what 23 experts say
RichCall
SEPTEMBER 13, 2017
In fact this number increased from 67% in 2012 to 84% in 2015. With IoT, presenting a single view of the data becomes easier whether you are a B2B or B2C company. company, has implemented a Cisco-powered service to supplement branch office staff with virtual agents who can conduct face-to-face video consultations.
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