Buddying Up – Putting Virtual Employee Assistants at the Heart of Agent Development
TechSee
MARCH 7, 2019
These often act as a first point of contact when it comes to executing simple and even relatively complex processes, offering decision support and freeing up agents to focus on higher-value tasks. Current approaches to agent empowerment. These tools all currently exist but cannot be found as a single off-the-shelf product.
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