Customer Centricity has to be an Intrinsic Principle: an Exclusive Interview with Mr. Rohit M A, Co-Founder and Managing Director, Cloudnine
Customer Guru
JANUARY 3, 2018
This article is framed in a question-answer format; please feel free to share your feedback on the article too. The next lap of the journey began in 2011 when Matrix Partners made its first investment with us. In 2007, we used to ask formal feedback at two possible touch points and today, we have 12 touch points.
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