Kayako

MARCH 21, 2022

One study found that the brands that provide the best customer experiences achieved 17% compound growth between 2010 and 2015. Developing a customer success management solution is essential to customer service excellence. Investments in customer service can boost brand loyalty and revenue growth. Kayako’s Single View.

Customer Service 117

Customer Service Metrics Surveys Healthcare 117

Comm100

NOVEMBER 23, 2020

Freshdesk is a cloud-based support software that was founded in Chennai, India, in 2010. Great for: Early-stage SaaS startups and small subscription-based businesses in need of a multi-functional email ticketing software. As one 2020 customer writes, “ Time saving ! 4.5 / 5 (Capterra). 4.5 / 5 (Software Advice).

Chatbots 52

Chatbots Enterprise CRM Customer Support 52

CrazyCall

APRIL 9, 2019

She’s been helping companies grow for more than 20 years and in the meantime her interactive online training on social selling, time management and other sales topics has been rated top of the country. In 2010, she published her first book, Be the Red Jacket in a Sea of Gray Suits, the Keys to Unlocking Sales Success.

Sales 133

Sales Consulting Consulting Coaching 133