2010 Blog Metrics Time management 
ijgolding
NOVEMBER 17, 2016
Senior management wanted to outsource the function but when the outsourcer wouldn’t sign up to a KPI that targeted them with maintaining a 95% “satisfied or very satisfied” CSAT score (which is the figure the Helpdesk was consistently achieving at the time), management quickly changed their minds!
CrazyCall
APRIL 9, 2019
She’s been helping companies grow for more than 20 years and in the meantime her interactive online training on social selling, time management and other sales topics has been rated top of the country. From the very beginning Smooth Sale Blog was created to teach how to earn returning and referring clients. Personal blog.
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