Remove 2010 Remove Big data Remove Customer Care Remove Customer centricity
article thumbnail

What a Customer First Strategy Means Post Pandemic

C3Centricity

Up until the covid-19 virus hit across the globe, almost every single organisation, big or small, recognised the importance of satisfying their customers. But most of them were only giving lip service to customer-centricity and very few were actually going beyond voicing their opinions. What do you think?

article thumbnail

How Your Business Can Quickly Adopt a Customer First Strategy

C3Centricity

These usually happen when an organisation does not adopt a customer first strategy. Almost every single organisation, big or small, recognises the importance of their customers. They talk about customer centricity but very few actually go beyond voicing their opinions.