2009 Feedback industry standards Sales 
SmartKarrot
FEBRUARY 15, 2022
Bob Thompson has a wealth of expertise in customer-facing areas such as customer service and sales. He is an expert in customer-centric business strategies and helps firms generate fresh, actionable insights, most of which have already become industry standards. Bob Thompson. Carla Johnson. Evan Shumeyko. Lincoln Murphy.
NobelBiz
APRIL 9, 2024
Call centers play a crucial role in customer service and sales operations. Amendments, including the 2009 HITECH Act, have strengthened HIPAA, introducing stringent compliance measures and penalties for violations, underscoring the act’s pivotal role in balancing patient privacy with the operational needs of the healthcare system.
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