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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

He is an expert in customer-centric business strategies and helps firms generate fresh, actionable insights, most of which have already become industry standards. His services include personnel training, customer feedback program implementation, and customer service culture development. Carla Johnson. Lincoln Murphy.

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What is Call Center Compliance?

NobelBiz

Its cornerstone, the Privacy Rule, safeguards personal health information, mandating healthcare entities to uphold confidentiality while facilitating essential healthcare services. The Health Insurance Portability and Accountability Act (HIPAA), enacted in 1996, fundamentally shapes the U.S.