2009 Chatbots Employee engagement Service level 
Comm100
MARCH 27, 2023
Higher Education Chatbots – Everything You Need to Know In the competitive world of higher education, providing students with the very best support is key to increasing enrollment, improving student satisfaction, and reducing drop-out. This is where higher education chatbots come into play.
Xaqt
JUNE 1, 2020
The Great Recession in 2008-2009 accelerated the offshoring trend as companies grappled with the economic downturn. Even before the global pandemic, Contact Center and Business Process Outsourcers (BPOs) were facing new headwinds and competitive pressures. Which meant that someone from Kansas could call a U.S
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