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Higher Education Chatbots – Everything You Need to Know

Comm100

In our higher ed survey , 95% of students said they are at least somewhat open to receiving support from a chatbot. This is more important than ever in higher education – our higher education survey found that 99% of students think it’s at least somewhat important for schools to offer 24/7 support.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Founded in 2000 and headquartered in Norway, Questback Customer Touchpoint provides enterprises with a comprehensive view by automatically collecting process-driven customer feedback at key customer interaction points across multiple channels. Customers appreciate: The feeling that their feedback is important and acted upon.