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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.” Contact Centers appreciate: Enchant enables better collaboration of support teams making sure nothing falls through the cracks. and cloud-based call center offerings.

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International Women’s Day: A Closer Look at Some of the Women Who Drive NRG

The Northridge Group

By 2009, that number had increased to 15. Close to that same period, the Center for Women’s Business Research reported that 10.1 In my former company, I was the first women to reach the level of vice president in a very male-dominated company.”