Comm100

FEBRUARY 1, 2023

Read the full story here – Thompson Rivers University Adopts Comm100 Live Chat & Chatbot Across 5 Departments 2. Read the full story here – Cambrian College improves recruitment with Comm100 Live Chat & Chatbot 3. Among the best features is a dedicated app marketplace with custom integrations.

Education 86

Education Wait times Personalization Surveys 86

Comm100

MARCH 27, 2023

Higher Education Chatbots – Everything You Need to Know In the competitive world of higher education, providing students with the very best support is key to increasing enrollment, improving student satisfaction, and reducing drop-out. This is where higher education chatbots come into play.

Education 64

Education Chatbots Wait times Surveys 64

Comm100

NOVEMBER 13, 2022

With this all in mind, this guide will explore customer service from top to bottom, exploring the state of customer service today, revealing best practices, and recommending the best software you can adopt to help your customer service operations become the envy of your competitors. Customer service best practices.

Customer Service 72

Customer Service Chatbots Best practices Surveys 72

Comm100

NOVEMBER 13, 2022

Chatbots: With a well-trained AI chatbot, organizations can automate up to 80% of their frontline customer support. Integrating a chatbot with omnichannel support also creates new ways to engage international applicants. To ensure the easiest upgrade path, look for omnichannel platforms that offer a variety of chatbot types.

Customer Service 85

Customer Service Multichannel Chatbots Healthcare 85

Comm100

NOVEMBER 23, 2020

Founded in 2009 in Vancouver, Canada, Comm100 was launched as a live chat and email ticketing solution aimed at helping businesses stay ahead of the digital curve. The Comm100 system now includes a full digital omnichannel solution combining live chat, email, social media, SMS, chatbots, and knowledge base, all in one.

Chatbots 52

Chatbots Enterprise CRM Customer Support 52