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What’s the Deal with Air Canada?

Fonolo

This certified airline rating system is recognized as an industry benchmark of airline standards in airport and cabin staff services’ onboard products; and business-class lounge offerings. It was just last year that Air Canada was flying high after being named Best Airline in North America by Skytrax, an independent U.K.

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A Complete Guide to Omnichannel Customer Service

Comm100

Omnichannel customer service software connects every digital channel into a unified platform, bringing improved efficiency and CX, to name a couple of its many benefits. If you’d like to learn how omnichannel customer support can transform your operations, this guide is the best place to start. Commonly supported channels.

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How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

Today’s customer service expectations are sky-high, and companies need to do more. 99% of customers now believe that companies need to improve their service and support. So what ideas for improving customer service are most popular today? Canadian Blood Services introduced Comm100 AI Chatbot with this goal: .