The Hexahedron of Quality
Contact Center Geek
JUNE 9, 2016
And it is the geometric shape that inspired a Quality Management program I was part of in 2008. Throughout my tenure at Providian/WaMu, I was a part of many quality management initiatives. Ok, now let me answer your second obvious question. A hexahedron is a polyhedron with six faces, 12 edges and eight vertices.
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