article thumbnail

385 and 801 Area Codes: Salt Lake City, Utah Local Phone Numbers

JustCall

The 385 country code is an overlay area code that covers the same area as the 801 area code, and it went into effect on June 1, 2008. And, on the other hand, the 385 area code is an overlay from the numbering plan of 2008. Some of them are IVR systems, call routing, post-call surveys , and other add-on benefits.

voip 52
article thumbnail

The Importance of a Call Center for Financial Services

aircall

Financial institutions have been making their way back to a healthier place since the financial crisis of 2008. With the right call center software, banks and other financial institutions can also use interactive voice response systems (IVR) and automated call-routing features to automatically direct customers to self-service options. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

714 and 949 Area codes: Everything to know about Irvine Local Phone Numbers

JustCall

The 657 area code was created in 2008 and is presently used as an overlay for the 714 area code. JustCall’s VoIP services include both basic and complex features, such as the ability to operate from any permanent or temporary location throughout the world. A VoIP phone number has never been easier to obtain.

voip 52
article thumbnail

The Impact of and Opportunity for Virtual Agents on Call Center Outsourcers

Xaqt

At the same time, Voice-over-Internet Protocol (VOIP) emerged as viable technology. VOIP made it possible to answer a call anywhere in the world. The Great Recession in 2008-2009 accelerated the offshoring trend as companies grappled with the economic downturn. Which meant that someone from Kansas could call a U.S