2008 Brand ambassadors Interactive Voice Response Scripts 
NobelBiz
FEBRUARY 22, 2023
Implement a strong IVR solution : The goal is to better disperse clients based on the reasons for their calls. However, depending entirely on a call script and reciting it mechanically is one of the most common blunders in customer service! Of course, this must be tailored to the brand’s image, but authenticity is always a plus.
NobelBiz
MAY 17, 2022
Implement a strong IVR solution : The goal is to better disperse clients based on the reasons for their calls. However, depending entirely on a call script and reciting it mechanically is one of the most common blunders in customer service! Of course, this must be tailored to the brand’s image, but authenticity is always a plus.
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