Customer Service: 7 Pain Points For Call Centers
NobelBiz
FEBRUARY 22, 2023
Whether the problem is the product of an individual or corporate fault, agents are brand ambassadors who must treat consumers with kindness and goodwill. Similarly, an agent should be aware of his responsibilities as a brand ambassador, which include admitting when a mistake has been made on the part of the company or himself.
52 
Let's personalize your content