Customer Guru

JANUARY 3, 2018

We, at Customer Guru, are on a mission to spread awareness of how Customer Experience (CX) should be the number one priority for Indian businesses to become more sustainable and successful globally. When we started the journey of Cloudnine in 2007, we did not have any great ambition of growing beyond one unit.

Customer centricity 95

Customer centricity Healthcare Management Feedback 95

Netomi

JANUARY 5, 2022

LinkedIn: Augie Ray – Vice President Analyst – Customer Experience for CX and Marketing Leaders – Gartner. Our favorite content from Augie : The COVID-19 Dilemma: Remaining Customer-Centric When Customers Expect Incompatible Pandemic Rules. Barry Dalton. Bob Thompson. Denise Lee Yohn.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

aircall

JUNE 21, 2021

If you are struggling to increase sales in your company, it may be time to take a closer look at your existing customers experience to see how they interact with business. This will provide you good benchmarks for optimizations in order to increase sales. A customer service agent has to deal with concerns and complaints all day.

Sales 71

Sales Customer Experience Surveys Feedback 71