AWS Machine Learning
DECEMBER 22, 2023
TruLens evaluations use an abstraction of feedback functions. Although new components have worked their way into the compute layer (fine-tuning, prompt engineering, model APIs) and storage layer (vector databases), the need for observability remains. on(Select.Record.calls[0].args.args[0]).on(Select.Record.calls[0].args.args[1])
JustCall
JANUARY 27, 2023
magicJack is a cost-effective VoIP provider that launched around 2007 – using this, you can make phone calls via an internet connection instead of phone lines. It also provides open APIs, SDKs, and widgets so developers can build their integrations and applications. What is magicJack? magicJack is commonly used as a home phone.
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CSM Magazine
JANUARY 25, 2022
This will enable brands to build online community solutions where customers can learn about new products, exchange feedback and information, and seek peer-to-peer support. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs.
Xaqt
JUNE 22, 2020
Most cloud based Contact Center providers provide documented APIs to access your data, while with many legacy contact center vendors, it's still a challenge to get your data out of their reporting tools or platforms. It often requires additional licensing, or developing a custom application against their APIs to extract the data.
Comm100
NOVEMBER 13, 2022
Engagement in these spaces can help to shift public perception, so thanking customers for their feedback and responding to issues is important. Top priorities in active listening are paying attention, providing feedback during the conversation, and showing engagement in what the speaker is saying. Founded: 2007.
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