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CX FORUMS: 2018 Key Note Speakers

Livepro

Paul has received a number of awards for customer service excellence including ‘best practice in manufacturing’ from the Victorian Government. Topic: ‘Demystifying multichannel customer experience’ Lyn Trewenack is the national consulting director for BBB Advisory. Since joining COPC Asia Pacific Inc.

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Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

Mihai Corbuleac is a Senior IT Consultant at ComputerSupport.com LLC , an IT support company providing professional IT support and cloud services to businesses across the United States since 2006. Despite what you might assume, most contact centre QA tools are not multichannel…”.