The Evolution of the Contact Center and Process Evaluation with Rod Jones
Vistio
AUGUST 9, 2021
In 2005, built a group of companies. So, I’m going off-script for a second, but when you go in and do the contact center assessments that you’ve been doing for so long, what’s the starting point? Then into the 90s, I built and ran what I think was South Africa’s first BPO business.
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