CSM Magazine

MARCH 16, 2022

A leading provider of mechanical and electrical building services says a new job management system is helping it to win more business. Founded in 2005, Quora Group works nationwide with a range of clients across the public and private sector. Quora also uses live tracking for its emergency call-out service. “We

Finance 52

Finance Engineering CRM Healthcare 52

Xaqt

FEBRUARY 6, 2020

Back in the winter of 2005, Jason Kolb (my cofounder and CTO of Latigent) and I penned an article for Business Management magazine titled BI with an IQ. Rewind it Back Let's take a look back to 2005 when "Web 2.0" Most call center applications (ACD, WFM, CRM, etc.) technologies were first emerging. The problem?

Contact Center 52

Contact Center Enterprise Call Center APIs 52

JustCall

MARCH 16, 2021

The Deloitte Technology Fast 50 India program was launched in 2005. Multiple integrations provide JustCall users smooth access to multiple CRM and helpdesk software. JustCall users can view live call activity, call analytics, service level analytics, number & team analytics, and a lot more!

Interactive Voice Response 69

Interactive Voice Response Biotechnology Analytics call center software 69