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The New BPO Choice: African Countries for Offshore Outsourcing

Outsource Consultants

Likewise, nearshore BPO providers became more popular – and costly – as demand spiked due to more companies replacing their domestic call centers with less expensive Latin American providers. This rapid expansion has shocked experts and drawn the eye of many looking for less expensive contact center solutions.

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Outsource Consultants Makes 2019 Inc. 5000 List

Outsource Consultants

Call center advisory firm Outsource Consultants, LLC is making its first appearance on the list, debuting at #1281 with an impressive 321% 3-year growth rate. I have been in the call center industry for over 25 years and I have never had so much fun,” says President Corey Kotlarz, a veteran of the BPO industry.