Xaqt
JUNE 22, 2020
Despite significant advancements in big data and open source tools, niche Contact Center Business Intelligence providers are still wed to their own proprietary tools leaving them saddled with technical debt and an inability to innovate from within.
TechSee
DECEMBER 5, 2017
Founded in 2005, Coveo is a provider of predictive search technologies, with integrated plug-ins for Salesforce.com, Sitecore, Google Apps for Work, Atlassian, JIRA, Office 365, YouTube, Lithium, Jive, Dropbox, and more. Customers appreciate: Frictionless customer service through peer-to-peer support, self-service and social care.
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