11 Contact Center Technologies to Boost Customer Satisfaction
TechSee
DECEMBER 5, 2017
Founded in 2005, Coveo is a provider of predictive search technologies, with integrated plug-ins for Salesforce.com, Sitecore, Google Apps for Work, Atlassian, JIRA, Office 365, YouTube, Lithium, Jive, Dropbox, and more. Within a couple of months, we reduced our support overheard by 80% while significantly improving our agents’ response time.
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