2005 Analytics Blog Service level 
JustCall
MARCH 16, 2021
The Deloitte Technology Fast 50 India program was launched in 2005. Comprehensive Call Analytics Dashboard. JustCall has an exhaustive analytics dashboard. JustCall users can view live call activity, call analytics, service level analytics, number & team analytics, and a lot more!
Callminer
AUGUST 1, 2017
This will improve campaign performance overall including agents’ service levels. With built-in analytics and reports, managers can track agent performance to improve effectiveness all around. She writes for the blog of Dialer360. Agents can also send feedback directly to script authors to further improve processes.
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