JustCall

MARCH 16, 2021

The Deloitte Technology Fast 50 India program was launched in 2005. JustCall is a leading product of SaaS Labs , a digital product company that builds B2B products for businesses around the world. Comprehensive Call Analytics Dashboard. JustCall has an exhaustive analytics dashboard. What more features you can avail of?

Interactive Voice Response 69

Interactive Voice Response Biotechnology Analytics call center software 69

Callminer

AUGUST 1, 2017

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). With built-in analytics and reports, managers can track agent performance to improve effectiveness all around. She writes for the blog of Dialer360.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

SmartKarrot

JANUARY 22, 2021

This blog today will take you on a mystical ride from how it all started, to what defines the tonality of customer success today to what the future anticipates. The Customer Success Funnel SaaS and Mobile Apps Cloud and its Phenomenal Impacts. 2000 – 2005: Customer Relationship Management and Marketing Automation Platforms.

SaaS 10

SaaS Customer centricity CRM Analytics 10