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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Markus Linder. markuslinder. He also owns and operates Toister Performance Solutions, Inc.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.” Customers appreciate: Faster, personalized customer support. ” 2. Coveo.