Remove 2004 Remove Best practices Remove industry standards Remove Interactive Voice Response
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Conversations with Clients: Ding Yi (Allen), Ant Financial, Part I

COPC

the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. Before implementing our new AI-supported voice interaction system into our service operations, we looked at what solutions were available through existing technologies. We recognize that COPC Inc.

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Conversations with Clients: Ding Yi, Ant Financial, Part I

COPC

the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. Before implementing our new AI-supported voice interaction system into our service operations, we looked at what solutions were available through existing technologies. We recognize that COPC Inc.

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Client Interview Series: Ding Yi at Ant Financial

COPC

re-establishment of industry standards.”. is a globally renowned consulting firm in the service industry, and that the influential COPC CX Standard has provided the industry with guidance and best practices in customer experience measurement and management. “… the technology revolution (e.g.,