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Emotions Drive Spending, But Do You Know Which Ones Drive the Most?

Beyond Philosophy

In 2004, I presented to an insurance company in Germany about how they should be evoking the proper emotions in their customers. If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. It was a tough audience.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Through her expertise and personal approach, Denise has become an in-demand keynote speaker inspiring business leaders around the world to build great brands and exceptional organizations. She has served clients as an independent consulting partner since 2004. Denise Lee Yohn. Denise went on to head Sony Electronic Inc.’s