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Delivering Quality Customer Service to Disabled Passengers

CSM Magazine

Globally, one billion people – that’s 15% of the world’s population – experience some form of disability, according to The World Bank Group. But it’s more than just a moral imperative; it also is a logical move for us which strengthens our team. Between 110 million and 190 million experience significant difficulties.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

She has served clients as an independent consulting partner since 2004. In all of her keynotes and workshops, Kate’s insights will teach you how to lead morale, engage employees like never before, and wow the customer with personal comfort. Denise went on to head Sony Electronic Inc.’s Customer Service Leaders: Martha Brooke.