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MiFID II: What Do You Need to Know?

Avaya

An original MiFID was enacted in 2004, prior to the 2008 global financial crisis. The first fine for non-compliance of the 2004 MiFID directive was given out to Barclays for inaccurate transaction reporting. Since then, published reports say that banks have paid over $204 billion in compliance-related fines and infractions.

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Delivering Quality Customer Service to Disabled Passengers

CSM Magazine

Globally, one billion people – that’s 15% of the world’s population – experience some form of disability, according to The World Bank Group. Established in 2004, OmniServ employs over 5000 staff delivering ‘Legendary Service’ across a wide portfolio of aviation services.

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Happy Sweet Sixteen, Creative Virtual!

Creative Virtual

I’m very proud to say that our first enterprise customer, Lloyds Banking Group, who we first worked with in 2004, are still a customer today. For Creative Virtual, it was important to me that the company maintain a culture of ownership, innovation and collaboration. Relationships are at the core of what the company is all about.

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Customer loyalty: how to seduce customers

LiveChat

In 2004 it started the “Real Beauty” campaign. By 2004 Dove was just one of many skin care product companies. Each of these methods is equally good, but if you combine both of them, you can break the bank. A great example of a brand that benefited from sharing its values is Dove. It is up to you.

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Customer loyalty: how to seduce customers

LiveChat

In 2004 it started the “Real Beauty” campaign. By 2004 Dove was just one of many skin care product companies. Each of these methods is equally good, but if you combine both of them, you can break the bank. A great example of a brand that benefited from sharing its values is Dove. It is up to you.

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?? Big Mac Turns 50

Branch Mesenger

The deal between the bank and the New York-based co-working company is the biggest by revenue for WeWork’s Powered by We business, the startup said. It was at Harvard in the spring semester of 2004. So it hired WeWork Cos., a trendy operator of shared offices. Books We're Reading. ??Silicon Silicon Valley Origin Stories | Via: Wired.

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Putting Humanity in Contact Centers

Customer Relationship Metrics

Pierce, O’Driscoll, Coghlan, 2004). This results in higher profits, lower costs, higher customer retention and referrals. An employee’s perception of control is significantly related to psychological ownership.