2004 Banking Employee engagement Sales 
Customer Relationship Metrics
JULY 26, 2017
The best contact center agents also are the best marketing people, sales people, finance people, and trainers. An employee’s perception of control is significantly related to psychological ownership. Pierce, O’Driscoll, Coghlan, 2004). Click to Tweet. Your people have more options.
Netomi
JANUARY 5, 2022
Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology. Denise went on to head Sony Electronic Inc.’s
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