CX FORUMS: 2018 Key Note Speakers
Livepro
JULY 17, 2018
Topic: ‘Engaging the team on the Balanced Score Card through Gamification’. Luke Jamieson is a Leader in Customer and Employee Experience, is well-versed in Omni-Channel implementation and transformation. In 2003 Paul joined CSBA because of his passion for understanding and improving customer service.
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